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KYC Policy

KYC Policy (Know Your Customer)

This KYC (Know Your Customer) Policy sets out the procedures for identifying and verifying the identity of Customers using the 007.Casino platform.

The KYC process is carried out in accordance with applicable Anti-Money Laundering and Counter-Terrorist Financing (AML/CFT) regulations, as well as the Company's internal compliance procedures.

1. Purpose of Identity Verification

1.1. The primary objectives of the KYC procedure are to:

  • verify the Customer's identity;
  • confirm that the Customer has reached the legal gambling age;
  • prevent fraud, multiple account registrations, and unauthorized use of accounts by third parties;
  • comply with applicable AML/CFT legislation and regulatory requirements;
  • verify the lawful source of funds where required.

1.2. The Company reserves the right to request KYC verification from any Customer at any time.

2. When Verification May Be Required

The Company may initiate identity verification in any of the following situations:

2.1. Upon the Customer's first withdrawal request.

2.2. When internal transaction thresholds are reached or where required by applicable laws, regulations, or the Company's AML procedures.

2.3. When the Customer submits a refund request.

2.4. Where suspicious activity is detected, including but not limited to fraud, multiple account registrations, VPN abuse, forged or falsified documents, bonus abuse, or any other violation of the Terms and Conditions.

2.5. As part of random compliance checks conducted to satisfy AML/CFT requirements.

2.6. Following changes to personal information, payment methods, or other material account details.

3. Documents That May Be Requested

Depending on the circumstances, the Company may request one or more of the following documents.

3.1. Proof of Identity

One of the following valid government-issued documents:

  • Passport;
  • National Identity Card;
  • Driver's License.

The document must clearly display the Customer's photograph, full name, date of birth, and remain valid at the time of verification.

3.2. Proof of Address

The Company may request one of the following documents issued within the previous three (3) months:

  • Utility bill;
  • Bank statement;
  • Government-issued document;
  • Any other official document confirming the Customer's residential address.

3.3. Proof of Payment Method

Where necessary, the Company may request evidence confirming ownership of the payment method used to make deposits.

Depending on the payment method, this may include:

  • Bank statement;
  • Screenshot of an electronic wallet;
  • Proof of ownership of a cryptocurrency wallet;
  • Any other document demonstrating ownership of the payment instrument.

3.4. Enhanced Due Diligence (EDD)

Where required by AML/CFT regulations or the Company's internal compliance procedures, additional documentation may be requested, including:

  • Proof of Source of Funds;
  • Proof of Source of Wealth or Income;
  • Employment-related documentation;
  • Tax documents;
  • Notarized documents;
  • Any other documentation reasonably required to complete the verification process.

4. Timeframe for Providing Documents

4.1. Customers must provide the requested documents within five (5) business days of receiving the verification request.

4.2. Where additional formalities are required (for example, notarized documents), the Company may grant up to thirty (30) calendar days for submission.

4.3. Until the verification process has been successfully completed, the Company may temporarily suspend withdrawals, refunds, and other financial transactions associated with the Customer's account.

5. Review of Submitted Documents

5.1. The Company will normally review submitted documents within one (1) to three (3) business days.

5.2. Following the review, the Customer will receive one of the following outcomes:

  • successful verification;
  • a request for additional documentation;
  • rejection of the verification request, including the reason where disclosure is permitted under applicable laws or internal security procedures.

6. Consequences of Failing Verification

6.1. If the Customer fails to provide the requested documents within the specified timeframe or submits false, misleading, or incomplete information, the Company reserves the right to:

  • refuse withdrawal requests;
  • refuse refund requests;
  • temporarily restrict access to certain account features;
  • suspend or permanently close the account where fraud or other serious violations are identified.

6.2. Customers may contact Customer Support to request a review of the decision by providing additional documents or relevant explanations.

7. Processing and Protection of Personal Data

7.1. All documents collected during the KYC process are used solely for identity verification, AML/CFT compliance, fraud prevention, and regulatory purposes.

7.2. The Company implements appropriate technical and organizational measures to protect Customers' personal data against unauthorized access, disclosure, alteration, or destruction.

7.3. Verification documents are retained for the period required by applicable laws and licensing requirements, after which they are securely deleted or destroyed.

7.4. The Company will not disclose verification documents to third parties except where required by law, regulatory authorities, courts, financial intelligence units, or other competent government authorities.

8. Re-Verification

8.1. The Company reserves the right to request a new KYC verification at any time if:

  • the Customer changes their personal information;
  • the payment method has been changed;
  • suspicious activity has been detected;
  • required by the Company's AML/CFT procedures;
  • required by the licensing authority or any competent regulatory or governmental body.

9. Final Provisions

9.1. This KYC Policy forms an integral part of the 007.Casino Terms and Conditions.

9.2. By using the 007.Casino platform, the Customer confirms that they have read, understood, and agreed to comply with this KYC Policy.

9.3. The Company reserves the right to amend this KYC Policy at any time to ensure compliance with applicable laws, licensing requirements, AML/CFT regulations, or internal compliance procedures. The latest version of this Policy will always be available on the official 007.Casino website.

 

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